Tag: emotional intelligence


How to keep calm and get things done

Posted by Dr Rob Yeung in Uncategorized. No Comments

10th March

A client of mine I’ll call Joanna had a tendency to take things personally. When projects went wrong at work and her colleagues pointed out her mistakes, she either got irritated and angry or she retreated and sulked.

Another client called Rupert wanted to change his life. He wanted to get a new job – but he wasn’t able to find the motivation within himself. When we first met, he … Read more


An awesome, proven way to feel better and be healthier

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19th June

There’s a solid body of research showing that positive emotions such as gratitude are good for us. You may already know that the ‘3 good things’ exercise has been shown in more than a few studies to help most people to feel more positive about themselves (for example, I wrote about it in my Confidence book).

If you haven’t come across the exercise before, the idea is that you simply … Read more


6 ways to boost your emotional intelligence

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16th August

A lot has been written about emotional intelligence and its importance. By now I’m sure you don’t need convincing that it’s a good thing to be more emotionally intelligent. But in practical terms, how do you get better at it?

I define emotional intelligence as “the ability to understand and change emotions both in yourself and others.” So yes, some of this is to do with influencing other people. But … Read more


Should emotional intelligence tests be used for hiring candidates?

Posted by Dr Rob Yeung in Uncategorized. No Comments

22nd September

Today’s Financial Times features a piece on the use of emotional intelligence tests in hiring candidates. You can read the piece on the FT’s website; however, the website requires registration (which is free).

All of the reputable studies that I have encountered suggest that emotional intelligence tests should be used with great care – and only in conjunction with cognitive tests, business case tests and capability-based interviews.

Anyway, I … Read more


Why – and how – should I control my emotions?

Posted by Dr Rob Yeung in Uncategorized. 1 Comment

4th December

Whether you’re a leader managing a team of people or an individual trying to better yourself, research increasingly tells us that our emotions matter. Here’s a piece from one of the business magazines that I write for suggesting a) why our emotions matter and b) a simple technique for practising emotional control.

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How can we apply emotional intelligence to succeed at work?

Posted by Dr Rob Yeung in Uncategorized. 2 comments

23rd July

What is emotional intelligence exactly?  How can empathy help us to become more successful at work – especially in selling to customers and clients?  And why do most people overestimate how emotionally intelligent they are?

I was recently asked to speak at a conference for around 100 partners at a professional services firm on the topic of emotional intelligence. If you have 30 minutes to spare, I explore the answers … Read more