Insight and advice
People often talk about confidence as if it is just one thing. But that broad term actually encompasses a number of different skills. For example, I distinguish between two main components. One of these is internal-emotional confidence, which is the extent to which we feel confident in our own minds – the private part of ourselves that may feel … Read more
How focused are you during meetings, in conversations or when you’re trying to work? I used to have a colleague who was always doodling in the margins of his notepad during client meetings. I remember telling him off on multiple occasions – what if clients should notice that he wasn’t concentrating on their problems and issues?
What are your goals – not just in your career but more generally in life too? Perhaps you want to earn more money, get that promotion or run your own successful business. Maybe you want to be a good parent, an attentive lover or a caring friend. Whatever your goals, I would suggest that asking for feedback on your performance is one of the best ways to get you closer … Read more
Imagine for a moment that I’m going to have a secret conversation with your boss. I’m going to ask your boss to rate his or her agreement with three statements about you:
- “This individual always focuses on what’s wrong, rather than the positive side.”
- “This individual consumes a lot of time complaining about trivial matters.”
- “This individual always finds fault in what the organization is doing.”
Remember that when each … Read more
At the weekend, I bumped into an ex-colleague. We used to work together nearly 20 years ago. Since then, a lot has changed – including me quitting work to set up my own business. For a change then, I thought I would share some of my own personal lessons.
Most of the time I try to recommend techniques that have been proven by science. So do bear in mind that … Read more
Humans are not rational beings. We all have feelings. When we’re positive, we feel excitement, joy and hope. When we’re negative, we feel sadness, disappointment and anxiety.
And it’s entirely natural to feel negative emotions at least some of the time. But people often fall into thinking traps that make them even more anxious than they need to be. In my experience, here are three of the most common patterns … Read more
I run a lot of workshops on how to give better presentations – for people ranging from junior employees who want some basic guidance to experienced executives who need to come across as more charismatic and leaderlike. But whatever the seniority and experience level of presenters, I typically find that most people can improve or polish their presentations by focusing on four main areas.
Broadly speaking, the four parts of … Read more
A lot of clients come to me for coaching because they want more confidence. Some want to be more confident and assertive at work. Quite a few want to be more confident in job interviews so that they can get a new job. Some want more confidence so that they can go on dates and find someone special. A few want to work out a plan so that they can … Read more
What makes you happy? You can probably list a few things straightaway. But it turns out that quite a lot of behaviour has the potential to make you happy.
A pair of researchers at the University of Helsinki recently conducted a clever study looking at the effects that different behaviours had on people’s mood. The investigators asked several dozen people to report on their behaviour five times a day over … Read more
Having run a series of in-depth workshops with job hunters recently, I thought I would summarise three of the commonest mistakes that job hunters make when being interviewed.
1. Assuming that you can just turn up to an interview and ‘be yourself’
Some candidates think that they don’t need to prepare before interviews. And they are the ones who probably get rejected time after time.
Whenever I coach job hunters, … Read more
You’re busy. Of course you are. Who isn’t these days? The topic of productivity came up on several occasions with different individuals I’ve been coaching recently, so I thought I’d share a handful of tips and insights.
1. Batch your work (and life) tasks
During your working day, do you respond to emails as they come in? Or do you prefer to wait until you have a large number of … Read more
As a psychologist, I try as far as possible to recommend evidence-based interventions, i.e. techniques and methods that have been researched and shown to work by credible researchers. I get terribly frustrated by authors and so-called experts who recommend techniques based purely on their own anecdotal experience. What works for one individual may not work for others. It’s only through science that we can tell what works for most people.… Read more
To what extent do you perform at your best under pressure? That may be in a job interview, a written exam or when giving a presentation.
Unfortunately, many people perform worse under pressure. And the more motivated they feel, they worse they may perform.
If you have an anxious desire to perform well, you may begin to worry about the situation and its consequences. If your worries take up even … Read more
I run a lot of workshops for clients on confidence and assertiveness. I often teach something that I call the DEAR method for negotiating, dealing with conflict situations more assertively. You might find it handy whether you’re trying to win over clients or change your colleagues’ minds.
Once you’ve watched the video, here are some additional pointers on applying the DEAR method successfully:
- Write down bullet points for each
How can you win people over?
I recently ran seminars for two groups on a similar topic. The first was a class of business students with goals of setting themselves up as entrepreneurs, aiming to sell their products and services either to other businesses or perhaps home consumers. The second was a group of experienced travel agents who wanted to improve their ability to sell luxury holidays to their clients.… Read more
When I was giving a speech at a recent conference, I asked the audience two questions. “Do you want to be happier?” And “Do you want to be more successful?”
Of course, I’m willing to bet that you too would answer “yes” to at least one of the two questions – if not both.
If you genuinely want to boost your chances of becoming both happier and more successful, I … Read more